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North Olmsted, OH ? April 8, 2009 ? Sunnyside Toyota in North Olmsted announced that they have implemented Xtime software. The software is providing every customer with confirmed service scheduling online.
Sunnyside
Toyota is committed to providing our customers with the best possible
service experience,? said Ed Stein Service Manager. ?With 24/ 7 access to scheduling,
the ability to manage their own service appointments, check their
vehicle status and repair history online and receive automated
appointment and service reminders, we?ve made it much easier for our
customers to get what they want and need. Providing better customer service is what Sunnyside is all about, so this is a perfect fit.?
Mike
Cuva, GM of Sunnyside says, "Our guests want the ability to schedule
their own service appointments online with the same convenience and
benefits they enjoy when booking airline tickets and hotel rooms.
Sunnyside Toyota is ahead of the curve by offering online scheduling to
our customers."
Once you've registered on the Sunnyside Toyota
website, you simply log in with your username and password. If you
haven't registered, it's an easy process. You simply go to www.mysunnysidetoyota.com,
click the "service appointment" button and create a username and
password. On subsequent visits you just need your username and password
to reap the rewards of this online service.
Why schedule online?
· Ability to schedule service 24 hours a day, 7 days a week
· Choose a time slot that fits your schedule
· Avoid telephone hold time!!
· Ability to choose the service that is due for your vehicle
· Manage your service appointment completely over the web
· Receive email confirmations
· Schedule appointments up to 3 months in advance
· Check your vehicle history online
· Change your personal information and preferences online
· Check the progress of the work that is being done-while it's being done!!
· Cancel, modify or re-schedule online